Welcome to Dicon Pro IT — a professional learning platform committed to delivering high-quality education in IT, Clinical Data Management, SAS Programming, and Stock Market Trading. We are dedicated to protecting the privacy of our learners, instructors, and website visitors.

This Privacy Policy explains how we collect, use, share, and protect your information when you engage with our courses, register on our platform, or access educational materials.

1. Information We Collect

a. Personal Information (during registration or inquiry):

• Full name

• Email address

• Phone number

• Country of residence

• Educational background (optional)

• Payment and billing details

b. Course-Related Information:

• Course enrollments

• Progress tracking and quiz scores

• Download history (course materials)

• Certificates earned

• Communication history with instructors/support

c. Technical & Usage Data:

• Device and browser type

• IP address and location

• Time spent on courses/modules

• Pages visited on our platform

• Interaction logs (e.g., clicks, video plays)

2. How We Use Your Information

We collect this data to:

• Process your course registrations and payments

• Deliver relevant learning materials and resources

• Monitor course progress and provide certificates

• Support personalized learning paths and recommendations

• Notify you about course updates, new offerings, and support

• Enhance the performance, usability, and security of the platform

• Improve our curriculum and teaching methodology

We may also contact you with feedback surveys or announcements related to your learning experience.

3. Course Materials and User Content

• All course content (videos, PDFs, slides, quizzes) is the intellectual property of Dicon Pro IT or its instructors.

• Downloading, sharing, or redistributing course materials without permission is strictly prohibited.

• Any comments, reviews, or submissions you make on the platform may be visible to course instructors and support staff.

We encourage learners to respect intellectual property and use materials strictly for personal learning.

4. Cookies & Analytical Tools

We use cookies and tracking tools to:

• Save your login and learning preferences

• Resume courses from where you left off

• Analyze platform performance and usage patterns

You can modify your cookie preferences through your browser settings, but this may limit some features of the platform.

5. How We Protect Your Information

We implement security measures such as:

• SSL encryption on our website

• Regular platform updates and vulnerability scans

• Access control and data minimization

• Secure backups of course and user data

Only authorized personnel have access to sensitive information.

6. Data Retention

• Your data is retained as long as your account is active or as needed to provide services.

• If you withdraw from a course or request account deletion, we will remove your personal data unless required to retain it by law or academic policy.

7. Your Rights

You have the right to:

• Access, review, or correct your personal data

• Request deletion of your account and data

• Opt out of promotional emails at any time

• Download certificates and learning history (where applicable)

To make any of these requests, email us at support@diconproit.com.

8. Children’s Privacy

Our courses are designed for individuals aged 18 and above. We do not knowingly collect data from minors. If you believe a minor has registered, please notify us for immediate removal.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page and notified to users where necessary. We encourage you to review this policy periodically.